Frequently Asked Questions

Gift Vouchers

Gift Vouchers are available – Please contact us for more information.


Please bring or wear open-toe shoes or flip flops post-treatment.


Shave or wax 24 hours prior to treatment.  For best results exfoliate and do not moisturise, wear dark loose clothing.

Eyelash / Eyebrow Tinting

A patch test must be done 48 hours before treatment to ensure no reaction to tints.

Cancellation Policy

If you need to cancel of reschedule your appointment, please let us know at least 48 hours prior to your appointment. Cancellations after this point will incur a late cancellation fee of 50% of your appointment value. Any cancellations with less than 24 hours notice will incur the full cost of the treatment. Further appointments will not be honoured until this fee is settled.


We accept all types of card payments.